6 tips for handling negative comments on social media

Social media is the platform where businesses interact with customers, connect and engage the fans. This is a great way to show the human side of your brand as well as establish trust and loyalty. Every business should be...

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Interactive billboard fights against violence

One in four women is affected by domestic violence in their lifetime. Yet it often goes unnoticed and unreported. Domestic abuse charity Women’s Aid highlighted the issue through the use of interactive billboard technology. The idea of the charity organization was...

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Is Facebook now a viable customer service platform?

Facebook - the world's largest social network makes attempts to make itself more business-friendly by adding different functionalities for business Pages. Facebook announced that it is now home to 50mln active business Pages. In August, Facebook enriched messaging functionality for...

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